Shipping & Returns

Shipping & Delivery

All the orders above INR 500 is free of delivery charges. Any order below INR 500 will incur INR 50 as additional delivery fees. We take 2-4 days to dispatch the order which are estimated to be delivered within 7-10 days from dispatch. We have No Cash on Delivery policy. Earthshala is not responsible for damage after delivery.

Refund & Cancellation

The Order can be Cancelled for free and you will receive full refund, if cancellation request is received by us before the products are dispatched. Generally we take up to 2 working days to pack and generate shipments. Once your order is shipped, you will receive an email notification or message along with tracking information. Please note, the orders cannot be cancelled once the shipment is dispatched from our end. No refund, returns or cancellations are applicable on products bought on Sale or at discounted rates. All claims for shortages or damages must be reported to customer service on the day of delivery and cases where incorrect products or damaged products have been delivered to the customer, would be applicable for the return and refund policy within 7 days of purchase. Damage caused to the goods on account of negligence, improper use or wrong application on the part of the customer will not be covered under exchange/return policy. Our essential oils are Non-returnable. We thoroughly check our products before dispatching. However if you wish to share your feedback and or need customer support, please feel free to connect with us at info@earthshala.co